Make a well-informed decision with the confidence code

The EAL Confidence Code is a made up set of defined criteria which will help you make a well-informed and confident decision about your future commercial electricity or gas supplier.

We have defined five critical performance measures and rated each business electricity and gas suppliers contract clauses and obligations accordingly. This transparent and consistent bite-sized view is presented as a 'Star Rating' on the price comparison results screen alongside each of the plans - this allows you to consider the options quickly and confidently.

Although we advise all of our customers to read the full version of the terms and conditions provided by the business electricity and/or business gas supplier, the EAL Confidence Code 'Star Rating' provides you with an easy to digest format of what we consider the critical performance areas of the contract offer.

If you would llike a full copy of the EAL Confidence Code, please contact us on 0800 915 1800.

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Say No To Cold Calling

Unfortunately, business energy customers in the UK are bombarded with cold calls on a daily basis. Prices offered are usually more than 20% - 30% above the current retail prices for electricity and gas.

At Energy Advice Line we strongly advise customers not to accept these offers. Join our campaign here, and spread the word to say 'no' to cold calling on business energy.